Console yourself if the images you’re trying to upload on Google Photos are stuck at preparing photos. The issue appears to have bounced back, or may be, was not fixed for all.
The problem dates back to August 2016, when it was first reported. Affected users said upload becomes a never-ending process on Google Photos as the service gets stuck at preparing photos mode. The issue was encountered with the Photos Web client, irrespective of the Web browser used.
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In addition to uninstalling and reinstalling the Drive app, you can go to the Uploads menu option, and hit the pause icon next to the individual file(s) being uploaded. You can resume the upload later, or cancel it. Note that if you is uploading multiple files at the same time, there is no method to pause the entire batch. Anyway, I tried turning off Google Drive again right now to check, and uploading some test images with the Dropbox app. Dropbox currently says it is 'syncing 4 files', and all of them seem to be stuck forever with the 'Waiting to sync' status. I am using Dropbox Version 99.4.501 (99.4.501) on Mac OS 10.14.6 @Lusil. It looks as if you don’t have an internet connection. My GD makes uploads many times a day. (I keep a file on it synced to a file on all my devices, so I’m making small changes to it on one device or another every day.
The screenshot attached here shows the notification:
On September 9, 2016, an employee from Google acknowledged the issue, saying:
“We are looking into this issue further”.
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On October 10, he further updated:
Google Drive Not Uploading Mp4
“This should now be fixed”.
Google Drive Stuck Uploading Software
However, despite that, reported use cases kept piling up. In order to address users who continued to face the bug, even after being referred to as fixed, an expert from Google Products said this March:
“This issue seemed solved (See Ben's message of 10/4/2016). But seems back since a few weeks. I escalated it again”.
There has been no update since then.
It’s clear that the company’s offered fix failed to cater all the users. If you are also among the ones stuck at preparing photos while uploading, wait till Google acknowledges that the issue still persists and considers the rising number of reported cases worth their attention.
Google Drive Upload Stuck Iphone
Keep a tab here as we will keep you posted in case of any further updates.
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